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Client Reviews on ImOn Communications

    • 3.6
  • 74 Reviews

Most helpful positive review

0 people found the following review helpful

By C. R. Slach Oct 13, 2019

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Most helpful critical review

0 people found the following review helpful

By wwanders123 Oct 04, 2019

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Overall Feedback:

Returned my internet box.

Overall Feedback:

Good service. A little expensive.

Overall Feedback:

I recently moved into town and was calling to find an internet provider spoke with a representative by the name of DJ who told me that the 80mps will work for me even tho I kinda needed something a little faster. I was told I would get a 30-day money-back. guarantee if I did not like the services. It has now been three months and I still haven't received my refund after cancelling a service 2 days after installation. Customer care told me I had to wait 7 days from the day i cancelled for it to take affect and that l still would be charged for the 7 days. I've constantly been lied to by the customer care representatives and then they have the nerve to tell me there's no corporate number and that the supervisor would have to call me back in 72 hours this company is a joke I do not recommend it please keep your money. Update: I received a check for $38 when I paid 110 to get the services I'm calling at 11 a.m on a friday and they tell me the billing department is closed lol. where is the 30 day money back guarantee that this representative promised me? You've gave me 38 dollars for 2 days of service?? Appalled seriously. The people you have working for you don't like their jobs. That's why every time I call I can never speak with DJ because he's always on "vacation" and the office is closed in the middle of the day... Wow IMON. Do better!!

Overall Feedback:

Extremely slow speed and it’s constantly down

Overall Feedback:

Our technician was Brandon, he did an amazing job working around a large tree in our front yard, we had two guys come out from mediacom and they couldn’t figure it out in the 3 hours they were going all around and through our house, but Brandon came out by himself and did it in half an hour no problem. Plus the service is amazing!

Overall Feedback:

Typical scam of an internet company that adds unnecessary fees after you sign up for a promotional price so they can get their money back on the deal you signed up for. Regret signing up with them

Overall Feedback:

Thank you Brandon for installing internet. Much appreciated.

Overall Feedback:

Great internet prices

Overall Feedback:

I had Imon out to bury my service and even though there was some miscommunication about the previous techs note Christian & Ryan did what they could and were very helpful making sure that everything was up and running before they left.

Overall Feedback:

Fast installation. Seamless turnkey streaming. Great price for life. Lovin it!

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