Edition:

Last updated: December 1, 2019

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Best

Top 10 Crisis Communications Agencies

Best Crisis Communications Agencies - December 2019

Rank

Company Name

Year
Founded

Revenue

Fulltime
Employees

Active
Clients

Client
Retention
Rate

Pricing

Major Clients

Other Core
Services

Needs Analysis

Needs Analysis

Response Time

Response Time

Engagement

Engagement

Copywriting

Copywriting

Overall Performance

Overall Performance

Overall Score

0
100
 
G
VG
E
 

Change in Rank

Steve Candon - State Farm Insurance Agent
Talk to a Representative: +1 516-488-3333
Key Facts For Steve Candon - State Farm Insurance Agent
  • Major Clients:
    Confidential
  • Year Founded:
    2012
  • Fulltime Employees:
    15+
  • Active Clients:
    10+
  • Revenue:
    $3 million - $5 million
  • Client Retention Rate:
    82
  • Pricing:
    M
  • Website:
    www.stevecandon.com
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Reviews (91)
Positive Review 91 Reviews
Pam Tucker is both informative and helpful. T...
Katie Fariello
Positive Review
Have been with this state farm office many ye...
Roland Iadanza
Positive Review
Every time I walk in to this office I feel li...
Pat Candon

Needs Analysis

Response Time

Engagement

Copywriting

Overall Performance

ImOn Communications
Talk to a Representative: +1 319-298-6484
Service Offerings:
Key Facts For ImOn Communications
  • Major Clients:
    Confidential
  • Year Founded:
    2016
  • Fulltime Employees:
    15+
  • Active Clients:
    10+
  • Revenue:
    $250,000 - $1 million
  • Client Retention Rate:
    89
  • Pricing:
    M
  • Website:
    www.imon.net
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Reviews (74)
Positive 63.5% 47 Reviews
The service technician Brandon Owen was a ver...
Albert Bailey
Negative 32.4% 24 Reviews
Horrible customer service!! SIX phone calls t...
Pam Miller
Neutral 4.1% 3 Reviews
Not the best communication to customers, they...
Luke Incognito

Needs Analysis

Response Time

Engagement

Copywriting

Overall Performance

Grande Communications
Talk to a Representative: +1 254-773-1163
Service Offerings:
Key Facts For Grande Communications
  • Major Clients:
    Confidential
  • Year Founded:
    2016
  • Fulltime Employees:
    10+
  • Active Clients:
    10+
  • Revenue:
    $3 million - $5 million
  • Client Retention Rate:
    89
  • Pricing:
    L
  • Website:
    mygrande.com
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Reviews (75)
Positive 30.7% 23 Reviews
Great...!!!!!
Trent Muniz
Negative 62.7% 47 Reviews
Internet signal always fails. I am constantly...
mataleojr
Neutral 6.7% 5 Reviews
The version of Centrovision we use is based i...
Jeffrey McClure

Needs Analysis

Response Time

Engagement

Copywriting

Overall Performance

Rahway MVC Agency/Inspection/Test Center
Talk to a Representative: +1 609-292-6500
Key Facts For Rahway MVC Agency/Inspection/Test Center
  • Major Clients:
    Confidential
  • Year Founded:
    2013
  • Fulltime Employees:
    20+
  • Active Clients:
    10+
  • Revenue:
    $3 million - $5 million
  • Client Retention Rate:
    87
  • Pricing:
    L
  • Website:
    www.state.nj.us
Request A Quote
Reviews (74)
Positive 13.5% 10 Reviews
When i arrived its was big line out of the bu...
Shah Khan
Negative 83.8% 62 Reviews
Tried calling the phone #....nothing happens....
A Diaz
Neutral 2.7% 2 Reviews
Takes forever and rude staff
Sandra Supreme

Needs Analysis

Response Time

Engagement

Copywriting

Overall Performance

Frontier Communications Retail Store
Talk to a Representative: +1 813-684-0068
Key Facts For Frontier Communications Retail Store
  • Major Clients:
    Confidential
  • Year Founded:
    2012
  • Fulltime Employees:
    10+
  • Active Clients:
    20+
  • Revenue:
    $250,000 - $1 million
  • Client Retention Rate:
    89
  • Pricing:
    L
  • Website:
    frontier.com
Request A Quote
Reviews (76)
Positive 15.8% 12 Reviews
We decorated their showroom for an event
Regina Mixon
Negative 80.3% 61 Reviews
Frontier has very bad Customer Service. The r...
Vanessa Shields
Neutral 3.9% 3 Reviews
I am satisfied with my internet service that...
MOMO'S Entertainment

Needs Analysis

Response Time

Engagement

Copywriting

Overall Performance

Central Park Tag Agency
Talk to a Representative: +1 918-251-2659
Service Offerings:
Key Facts For Central Park Tag Agency
  • Major Clients:
    Confidential
  • Year Founded:
    2015
  • Fulltime Employees:
    10+
  • Active Clients:
    10+
  • Revenue:
    $3 million - $5 million
  • Client Retention Rate:
    87
  • Pricing:
    M
  • Website:
    www.centralparktag.com
Request A Quote
Reviews (84)
Positive 56.0% 47 Reviews
Helpful and Courteous. These people are quick...
Jordan Dettlaff
Negative 38.1% 32 Reviews
Probably the worst tag agency around. They n...
Craig Y
Neutral 6.0% 5 Reviews
Usually a long line.
Courtney Weller

Needs Analysis

Response Time

Engagement

Copywriting

Overall Performance

Frontier Communications
Talk to a Representative: +1 800-921-8101
Key Facts For Frontier Communications
  • Major Clients:
    Confidential
  • Year Founded:
    2012
  • Fulltime Employees:
    20+
  • Active Clients:
    20+
  • Revenue:
    $250,000 - $1 million
  • Client Retention Rate:
    83
  • Pricing:
    M
  • Website:
    frontier.com
Request A Quote
Reviews (83)
Positive 3.6% 3 Reviews
I have frontier service and I can honestly sa...
Eddie Ortiz
Positive
Have used Frontier ever since the buy out of...
Adam McSweeney
Negative 96.4% 80 Reviews
Worst company ever! Im so tired from the la...
Love it, Or leave it

Needs Analysis

Response Time

Engagement

Copywriting

Overall Performance

Direct Communications
Talk to a Representative: +1 801-789-2800
Key Facts For Direct Communications
  • Major Clients:
    Confidential
  • Year Founded:
    2014
  • Fulltime Employees:
    25+
  • Active Clients:
    20+
  • Revenue:
    $1 million - $3 million
  • Client Retention Rate:
    89
  • Pricing:
    M
  • Website:
    www.directcom.com
Request A Quote
Reviews (79)
Positive 70.9% 56 Reviews
Layne was very professional in his work perfo...
Char Kupfer
Negative 27.8% 22 Reviews
I have not used Direct Communications but I h...
Jil C
Neutral 1.3% 1 Reviews
The connection is fine, the cost is fair, but...
Dana Olson

Needs Analysis

Response Time

Engagement

Copywriting

Overall Performance

BURKE BURKE
Talk to a Representative: +1 855-287-5326
Key Facts For BURKE
  • Major Clients:
    Confidential
  • Year Founded:
    2015
  • Fulltime Employees:
    25+
  • Active Clients:
    20+
  • Revenue:
    $250,000 - $1 million
  • Client Retention Rate:
    81
  • Pricing:
    M
  • Website:
    www.burke.design
Request A Quote
Reviews (73)
Positive Review 73 Reviews
Northeast Tool began the search for a local d...
Rusty Arant
Positive Review
I came to Burke to get a facelift to attract...
Spencer Ackerman
Positive Review
Burke's professional marketing and internet t...
Mark Brodowicz

Needs Analysis

Response Time

Engagement

Copywriting

Overall Performance

MAX Communications, Inc.
Talk to a Representative: +1 856-825-6000
Service Offerings:
Key Facts For MAX Communications, Inc.
  • Major Clients:
    Confidential
  • Year Founded:
    2013
  • Fulltime Employees:
    15+
  • Active Clients:
    20+
  • Revenue:
    $3 million - $5 million
  • Client Retention Rate:
    82
  • Pricing:
    M
  • Website:
    www.maxcommusa.com
Request A Quote
Reviews (88)
Positive Review 88 Reviews
Max Communications installed our phone system...
Paul Trivellini
Positive Review
Scott and his staff are always very prompt to...
Greg Hennis
Positive Review
As we all know, great customer service is har...
Robert Matthews

Needs Analysis

Response Time

Engagement

Copywriting

Overall Performance

Evaluation Criteria:
Needs Analysis
Needs Analysis
Response Time
Response Time
Engagement
Engagement
Copywriting
Copywriting
Overall Performance
Overall Performance
 
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